1. How many AMCs and schemes are available on the platform?

IFAs can transact all the schemes of KFintech serviced AMCs.

2. Is it a paid app?

This app is available for free download for IFA convenience and enhances the experience.

3. Can IFAs initiate a transaction on behalf of an investor?

The platform offers IFAs to initiate transactions on behalf of their investors and get reports as mail back services.

Following commercial transaction types are available

a. Subscriptions – New/Additional

b. Redemption

c. Switch

d. STP and SWP

e. SIP Cancellations

f. SIP Pause

g. eKYC

h. Host of other services are accessible in the app.

Mail Back Services (Self)

a. Transaction Report

b. Net AUM Report

c. Client Wise AUM Report

d. Brokerage Report

e. Investor Master Information

f. NAV Report

g. Transaction wise Investor Master

h. SIP/STP Report

Mail Back Services (Investor)

a. SOA

b. CAS

c. ELSS

d. CAN based

e. Capital Gains

f. Grandfathering

g. Net worth

4. Can Non Individual Distributors initiate a transaction?

Yes, we have enabled Non Individual Distributors to initiate retail investor transactions.

5. Can a Distributor initiate Non Individual Investor Transactions through DIT?

No, Distributors can initiate Non Individual Investor transactions through KorpConnect

6. KFINKART DIT allows onboarding of Investor?

Yes, KFINKART DIT integrated with eKYC. Distributor can search the PAN, if the PAN is non KYC compliant, dialogue box will appear to complete the eKYC.

7. Does KFINKART DIT allows Video KYC?

Yes, Distributor will initiate a Video KYC and Investor has to complete the KYC process.

8. What is the TAT for the eKYC completion?

eKYC will be approved subject to valid POI, POA documents, once the KYC approved status become Under Process. KRA will validate the documents and verify the KYC. The entire process takes 4 business days.

9. Can Distributor Initiate a transaction post completing the eKYC?

Yes, once the eKYC status is under process, Distributor can initiate a transaction to the fund which is selected during KYC.

Transaction will be allowed for the fund selected during the KYC. Once the KYC is verified distributor can initiate any other fund.

11. Can we initiate eKYC for NRI?

As per KYC rules geo-location tagging to be done and Investor physical location to be in India.

12. How an Investor can authorise an order initiated by his/her IFA?

Investor will get an Email and SMS regarding the order details and a link to approve the initiated transaction.

13. Investor email is not registered in Folio, can Distributor initiate a transaction?

Yes, we are sending communication to Mobile and eMAIL. Investor can authorize the transaction post receiving the SMS.

14. Authorization Link is expired, can Distributor Initiate a transaction?

Yes, Distributor can initiate another transaction

15. What are the different payment modes available for the Investor?

a. Currently Investors can complete the payment using Internet Banking

b. Other payment modes KOTM (registered users only) and UPI also available.

16. How can an IFA check the status of a transaction?

IFA can check the last ten transactions in transaction history tab executed against each of their clients.

17. Can Distributor Pause SIP of Investor?

Yes, we have provided facility to Distributors to initiate SIP Pause, Investors get the OTP and Link to confirm the SIP Pause.

18. What is the TAT for transactions reported through KFINKART DIT?

No change in TAT for any of the Transactions reported through KFINKART DIT. The transaction TAT is determined when the transaction is submitted by the Investor. Also it varies from Transaction type to type.

19. Can IFAs place a request for a Consolidated Account Statement (CAS) on behalf of an Investor?

The platform offers Consolidated Account Statement (CAS) as a mail back service.

20. Can IFAs view their investor’s portfolio?

Yes IFAs can view the detailed portfolios of investment which were sourced by him/her against their clients.

21. Can IFAs request for mail-back reports from this app?

Yes, eight most frequently used reports can be requested as a mail back service.

22. Does KFinKartoffer details on brokerage?

Yes, IFAs can view brokerage received during the last five months in “My Earnings” section

23. Can IFA initiate systematic investments through the app?

Yes

24. Can IFA initiate Any one or Survivor and Join Holder transactions?

DIT doesn’t allow Mode of holding Joint and Any one or survivor for New subscriptions. Any one or survivor is allowed for additional subscriptions.

25. How can IFA check SIP active, expired, Terminated investors list?

a. IFA has SIP summary dashboard which features list of active SIP clients, Expired and Terminated.

b. Also it provides the list of clients who do not have SIPs.

26. Is there any quick login facility on KFinKart Distributor app?

Yes, once logged in users can setup a PIN or Pattern based login which eliminates the need for entering the user id and password for subsequent logins.

27. Does the app have any tool for analysing an advisor’s performance?

Comparative analysis functionality offered by KFinKart.IFAs can analyse their business month-on-month compared to the industry.

28. Which operating systems support the app?

KFinKart is available on android, iOS and WEB

29. Does the app allow transactions for clients in demat format?

No. It only supports non-demat transactions.

30. Does the app support zero balance folio generation?

Zero balance folio is not supported.

31. Can the distributor upload bulk transactions for execution?

Currently this feature is not available.

32. Does this app support direct plans?

Since the transactions are sourced by IFAs Direct plans are not available.

33. How can IFAs get support and their queries handled?

a. IFAs can tap on the contact us section.

b. They can raise a query on email or call to contact centre.

c. They can reach out to Distributor Support team at branches.

34. Any other features which KFinKart offers?

IFAs can check NAV of KFintech serviced funds, their profile details and self-declaration status under “My Profile”